Busy with work and the kids?
Too tired to go grocery shopping? We can help. With Martin’s Groceries to Go, you can avoid the crowded aisles, skip the long checkout lines, and save time and energy for everything else in your life. We’ll do your shopping for you! Ordering couldn’t be easier. Simply create your list, choose a convenient pick-up or delivery* time that fits your schedule, and we’ll bring your order to your car or home. It’s that simple!
*Delivery not available in all areas. Check your address when shopping online to see if delivery is available in your area.
Website FAQ's
Shop your previous purchases – Login to your account and select shop. Under “Show”, you can choose to filter to only show items “Purchased by Me”. If you are logged in, you can directly access it here.
View your previous orders – Open the ≡ Menu and select “My Account”. From the My account page, select My Orders. This is a list of all your previous online orders. You can also use your previous orders to quickly add items to you cart that you want to reorder. If you are logged in, you can directly access it here.
To view the weekly ad page, select Weekly Ad on the navigation bar. From here you can flip though each page of the ad to view all the weekly deals. When you find an item you want, click on the item, and click add to basket. This creates a list of all the items you want, and you can use it to checkout online or print it off to shop in-store.
Digital coupons are linked to you rewards account and will be available for use as soon as they are clipped. To clip coupons, navigate to the Digital Coupons page in the ≡ Menu. From here you can see all available coupons and which coupons you have already clipped. To clip a coupon, find the coupon you want to select “Clip & Save”. You can also clip coupons as you shop or view the digital ad.
Please call your store and ask to speak to a Groceries to Go associate for any cancellations or changes to orders.
Yes! We offer same day pickup and delivery. Delivery availability and times may vary.
A provisional hold is a temporary authorization on your card for the higher of $5 or 10% of the item total. At pickup, we remove the provisional hold and charge your card only for the exact total of your order. This is an industry standard and will help prevent fraud and payment failures.
Online Grocery Ordering FAQ's
Not at all! After your first two orders are shopped for free with a new account. You can choose to either pay a “per trip” shop fee or you can subscribe for unlimited orders shopped just for you.
*Subscription fees are for shopping fees only; delivery fees still apply.
Our shopping fee is $4.99, regardless of order size. There is no minimum order size.For delivery orders, there is an additional delivery fee of $10. We also charge a tip for your delivery driver that is automatically applied and is a percentage of your order’s total:
- Orders less than $150: 10%
- Orders between $150 and $300: 8%
- Orders greater than $300: 7%
We offer a yearly subscription for $29.99. As with the pay-per-order option, there is no minimum order size required.
No! You pay the same prices in store as you do in the store. All prices are the same! Even all the benefits of your Martin’s Card are applied at check out, including clubs, rewards, digital coupons and fuel discount coupons!
Your items are picked the day of pickup so that they are as fresh as possible. After picking, they are stored in temperature-controlled areas to keep them at their peak freshness until you arrive to pick up.
Absolutely. Our trained personal shoppers carefully handpick each item, selecting only the best available products, including the freshest produce and finest cuts of meats. If you aren’t happy with any item, we will gladly replace it and refund your money. That’s our 200% Freshness Guarantee!
Yes! Clip and use our convenient digital coupons while you shop to help maximize your savings.
When you arrive at the time you’ve scheduled, pull into our designated Groceries to Go parking spot and call the number on the sign. Give the name on the order and an associate will deliver your order and load your car for you. That’s all there is to it!
Be sure to log in to Groceries to Go site using the email address and password for your Martin’s account. If you are having trouble logging in, call your local store and ask to speak to a Groceries to Go associate.If you are a new customer, please create your account to get started!
Once you have selected your items, you will choose an hourly time slot. There is a limit to the number of orders that are allowed for each pickup time slot, and each slot will be become unavailable two hours before the pickup time. Once the number of orders has been reached for each slot, or the 2-hour cutoff time for each slot has been reached, that pickup time will become unavailable.Orders that contain specially made bakery, deli, and floral items require additional time to prepare.
Special order cakes require 1-2 days, deli trays and meals required 2-3 days, floral items require 1-3 days, and special cookie orders require 4-5 days. Please check with your preferred store’s departments for more information on item availability.
You will receive all Martin’s card loyalty program benefits that you would receive in store. You will receive an email with a receipt so you can track your savings!
You will earn fuel rewards just like you would when you shop in the store. These rewards can be redeemed at any of our Martin’s Fuel Center locations or participating fuel centers.
We accept most major credit cards as well as EBT SNAP benefits and Martin’s gift cards. We temporarily authorize your card for the higher of $5 or 10% of the item total. It helps account for charges like bottle deposit, final sales tax and items sold by weight. As soon as your order is complete, we charge your card for exactly what was in your final order.
We do not accept paper coupons; however, any digital coupons you clip while you shop will be taken off your order total just like in the store. If you do not receive a digital coupon, please call your store’s customer service department.
Our stores are total service markets, which means we should never expect tips and we should not personally ask our customers for a tip. However, if you would like to show our store teams appreciation and offer a tip, this can be done during checkout when submitting your order online or offered to our teams at the time of pickup or delivery via cash. 100% of tips submitted online go to your personal shopper.
You will receive every sale price that we advertise in the store. The price you pay will be determined on your pickup day. For example, if you are shopping on Saturday for a Sunday pickup, you will pay the price of your basket on Sunday. Prices may vary when selecting different stores. You will be alerted of price changes.
For items that are priced by the pound, your shopper will select the items that most closely match the weight you wish to purchase. You will be billed only for the actual amount of product selected. Because of this, your total paid at time of checkout will vary slightly compared to your estimated online total.
During the checkout process we will ask you if you would like to allow for substitutions. Our goal is to never be out of stock on any item. If an item is out of stock, we will make an appropriate substitution if you have authorized us to do so.
You or a responsible person may pick up your order at the scheduled pickup time.
Pharmacy orders cannot be placed online; please call your store and ask to speak with the pharmacy staff. More details can be found at the Pharmacy option under the ≡ Menu.
Contact your store’s customer service. In many cases, we can offer a credit or replacement product for your next online order.