No.1 selling ball pen (Source: The NPD Group, Inc./Retail Tracking Service/U.S. Unit Sales/Apr 2014 - Mar 2015). Writes first time, every time. Writes 90% longer on average than PaperMate InkJoy 100 Stick Ball Pen. Our quality comes in writing! BIC Performance Policy (US and Canada): If you are not satisfied with the performance of this product, please return it to BIC and we will gladly replace it at no cost to you. www.bicworld.com. BICFightForYourWrite.com. Fight for Your Write: Join BIC's mission to celebrate handwriting! To learn more, visit BICFightForYourWrite.com. Made in Mexico.